(via CARLI)
CARLI is pleased to share the following upcoming PDA (Professional Development Alliance) webinar offerings.
Managing Escalated Patron Situations Face to Face: Your Questions Answered
While working with the public in a library, you may have faced stressful or potentially harmful situations. Perhaps you’ve had an encounter with a patron asking you uncomfortable questions or who has been behaving in an erratic manner. What are the best ways to handle these situations? What tools do you need to manage the sometimes unpredictable behaviors that patrons can bring to the library? Alfredo Hernandez Jr., Safety and Security Program Manager for the University of Minnesota Libraries, will help us to map out how best to respond to the unexpected encounters that can be the joy and challenge of working in a library.
Tuesday, February 28, 3:00-4:00 PM CDT
Uprooted, Nomadic, & Displaced
Library and information science careers are taking some of its workers all across the nation for new roles. These trajectories promise career growth, new opportunities, and some of the time, enviable salaries. However, while professional skills are gained and networks are broadened, these moves can be accompanied by loss, hardship, and challenges, too. In this webinar, panelists will discuss their professional journeys and perspectives based on what they have learned thus far in the many places they have been- among them: Illinois, Massachusetts, New York, North Carolina, Pennsylvania, South Carolina, Wisconsin, Vermont, and Virginia. Be encouraged to read “Katrina Spencer’s Uprooted, Nomadic, and Displaced: The Unspoken Costs of the Upward Climb” in advance of the webinar.
Wednesday, March 1, 1:00-2:30 PM CDT
Library Freedom Project: Privacy in the Library
This webinar explores the role libraries play in patron privacy journeys, which includes the layout of our physical spaces, the way we handle sensitive documents, which resources we share, and more. Privacy advocate Tess Wilson discusses practical approaches to patron support and ways we might teach patrons about their online data safety.
Thursday, March 2, 12:00-1:30 PM CDT
Making Sense of “Affordable” Course Materials Models
Institutions are continuously hearing about new models and strategies for making course materials more affordable to students. The ever changing nature of technology and digital resources can make it hard to cut through the buzzwords and understand the real details of each “pitch” and the potential impact on students. Presenters Nicole Allen and Katie Steen-James, SPARC, will outline the facts and characteristics of common models to make course materials more affordable and untangle some of the arguments that come up in meetings with outside vendors. The goal is to help participants establish a deeper understanding of each model and develop effective strategies for engaging in discussions about these models on campus that center students and equity.
Wednesday, March 8, 2:00-3:00 PM CDT
OER in Practice: A Faculty Discussion
Faculty members from College of DuPage, Columbia College Chicago, and Moraine Valley Community College share their experiences implementing Open Educational Resources in their courses. Panelists include Jeanne Petrolle, Associate Professor and Interim Chair of the Department of English and Creative Writing at Columbia College Chicago; Professor Joel Quam, chair of the Geography Department at College of DuPage; and Nicholas Hackett, associate professor of biology at Moraine Valley Community College.
Wednesday, March 8, 3:30-4:30 PM CDT