(via the Illinois Library Association)
Registration is open for the ILA Marketing Forum Mini-Conference “In Crisis: What to Do Next–Covering Crisis Communications Inside and Outside the Library”. This conference will take place on Friday, April 29, from 10:00 AM to 1:30 PM CDT on Zoom. Registration is $15 for ILA Institutional and Personal members and $20 for non-members. The deadline to register is Tuesday, April 26.
Crisis communication is a crucial component that should be integrated into your library’s communication plan. While no one can foresee when, where, or how a crisis will occur, we can increase our readiness for the next one, large or small, and implement effective crisis communication plans and procedures. This virtual conference features marketing and communications expert Cordelia Anderson and web developer, librarian, national speaker, and author Laura Solomon. These experts show successful plans and techniques from internal communications among leadership and staff, to public messaging and responses to criticism.
For more information, and to register, please go here. If you have any questions about this event, please contact Tamara Jenkins, at tjenkins@ila.org.